Sammet’s Quality Control Manager, Toni Mutikainen manages factory acceptance testing in Estonia, Poland and Finland. At Sammet, quality is embedded in their inspections protocol and customer satisfaction is always top priority.
Sammet has an established practice of undertaking an independent, biennial customer satisfaction survey. The survey is conducted by an independent agency using direct, confidential interviews with a range of customers.
Kalju Preimer, Sammet's senior Inspector has retired. Preimer has been a vital and respected Sammet team member, committed to ensuring that only the highest quality products were delivered to customers, and working closely with Sammet’s network of manufacturing partners in Estonia, Latvia and Poland.