Determined to excel
Throughout our 38-year history, Sammet has become known for its determination to surpass customer expectations and produce the most advanced industrial dampers in the world. Customer satisfaction is at the core of what we do and our biennial customer satisfaction survey is testament to our efforts. Customers say they value our technical expertise and personnel, who understand their needs well. The efficiency of our processes is highly prized, as are our product quality and accessibility of after sale services. Since the last survey, Sammet’s market presence has increased considerably. As the world moved online, we invested heavily in communication channels to stay connected with our customers. Read more about the results of our independent, biennial customer satisfaction survey here.
As the world opens up again, we are looking forward to reconnecting with our customers in person. We are excited to announce that from 25 to 27 October 2022 Sammet will join experts in the energy industry at Energia 2022. Held in Tampere, Finland, Energia is Finland’s leading energy industry event. This biennial event was cancelled in 2020 due to COVID-19 and our team eagerly awaits to see you, our valued customers and partners, face-to-face.
Every challenge in our history has strengthened Sammet’s determination to remain the global leader in industrial dampers. It is not possible to remain a global leader without innovating and evolving. Change, it is said, is the only constant in life. At Sammet, we rely on our team’s valuable experience and skills to guide us through change and support our next generation of experts. In this issue of Sammet Review, we say thanks to Kalju Preimer, Sammet's most senior Quality Control Manager, for his many years of service. Preimer has reached retirement but his dedication and commitment to maintaining Sammet’s high quality standards will continue. Now, Toni Mutikainen, who was mentored by Preimer, is managing Sammet’s high inspection standards in Estonia, Poland and Finland.
Finally, in our determination to provide the best solution for customers, Sammet answers questions about delivering on projects situated at various global sites, and the benefits of Sammet pivot dampers where installation space is limited.